Kis918 Privacy Policy — Malaysian User Data Protection
Kis918 takes every user's privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information while you use our platform in Malaysia.
Effective Date: 1 January 2026. We will notify users of any significant changes to this policy.
Information We Collect from You
When you register and use the kis918 platform, we collect various categories of information to ensure our services run smoothly, securely, and in line with your needs as a user in Malaysia.
Full name, email address, phone number, date of birth, and the password you chose at registration. This information is used to verify your identity and secure your account.
Device type, operating system, browser used, IP address, and approximate location. This data helps us detect suspicious activity and improve platform compatibility.
Transaction details in MYR (RM), bank account name, partially masked account number, and deposit or withdrawal records. We do not store your full card number or PIN.
Game history, bets placed, session duration, game preferences, and interactions with platform features. This data is used to personalise your experience and improve our services.
How We Use Your Information
Information collected by kis918 is used responsibly and only for purposes directly related to delivering platform services. We do not use your data for anything outside the following scope:
- Account management: Processing registration, login, identity verification, and account recovery.
- Transaction processing: Verifying deposits and withdrawals in MYR, and ensuring the accuracy of financial records.
- Platform security: Detecting fraudulent activity, unauthorised access attempts, and other security threats.
- Customer support: Helping you resolve technical issues, account enquiries, or transaction problems more efficiently.
- Service improvement: Analysing aggregated usage patterns to improve platform features and performance.
- Service communications: Sending important notices related to your account, changes to our terms, or security issues that require your attention.
Kis918 will not use your information for third-party marketing purposes without your explicit consent.
Cookies, Tracking & Your Data Security
Cookie Usage
The kis918 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that identify your login session, save your preferences, and enable platform features to work correctly.
We use three types of cookies: essential cookies (required for the platform to function), functional cookies (which save your preferences), and analytics cookies (which help us understand usage patterns). You can manage or delete cookies through your browser settings, though this may affect certain platform features.
Data Security
All data transmitted between your device and kis918's servers is protected using SSL encryption. Account and financial information is stored in databases secured with strict access controls. Our security team continuously monitors the platform to detect and prevent data breaches.
That said, no system is entirely risk-free. You are responsible for keeping your account password confidential and should contact us immediately if you suspect any unauthorised activity.
When & With Whom Your Information May Be Shared
Kis918 does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, there are limited circumstances where information sharing may occur:
- Payment service providers: Required MYR transaction details are shared with verified payment processors (TNG, FPX, local banks) solely for the purpose of processing your deposits and withdrawals.
- Legal requirements: Information may be disclosed to Malaysian authorities if required by a court order, warrant, or valid legal obligation.
- Fraud prevention: In fraud investigation cases, relevant information may be shared with the appropriate security agencies to protect other users and the integrity of the platform.
In all instances of data sharing, we ensure that recipients adhere to security and confidentiality standards equivalent to our own privacy policy.
Your Rights as a User & How to Contact Us
As a kis918 platform user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal information we hold about you. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you have the right to request a correction. Simple updates can be made directly through your account settings.
You may request the deletion of your personal data, subject to applicable legal retention obligations and account closure terms.
Privacy Policy Updates
Kis918 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any significant changes via an on-platform notice or email. Continued use of the platform following such notice constitutes acceptance of the updated policy.
Contact Us About Privacy
For any enquiries, access requests, corrections, or data deletion, please contact our privacy support team by email at [email protected]. You may also visit our FAQ page us for more information on how we handle user data.
Your Data Is Safe With Us
Sign up for a kis918 account with confidence — your privacy and data security are our top priority. For any questions, visit our help page.